Privacy Policy
Effective Date: February 2026
Your privacy matters. This policy explains how Naaabaaly collects, uses, and protects your personal information when you use our tool-sharing platform.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Address, city, state, zip code, and profile photo
- Payment Information: Payment card details and banking information processed through Stripe
- Tool Listings: Photos, descriptions, pricing, and availability of tools you list
- Communications: Messages exchanged with other users through our platform
Information Collected Automatically
- Location Data: With your permission, we collect your location to show nearby tools and verify rental distances
- Device Information: Device type, operating system, and push notification tokens
- Usage Data: How you interact with our app, including searches, bookings, and feature usage
2. How We Use Your Information
- Facilitate tool rentals and purchases between users
- Process payments and security deposits through Stripe
- Send booking confirmations, reminders, and notifications
- Enable communication between lenders and borrowers
- Verify user identity and prevent fraud
- Improve our services and develop new features
- Respond to customer support requests
- Comply with legal obligations
3. Information Sharing
We share your information only in the following circumstances:
- With Other Users: Your name, profile photo, ratings, and general location are visible to other users. When you book a tool, the lender receives your contact information.
- Payment Processing: We use Stripe to process payments. Your payment information is handled according to Stripe's privacy policy.
- Service Providers: We may share information with vendors who help us operate our platform (hosting, analytics, customer support).
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Limited employee access to personal data
5. Your Rights and Choices
- Access and Update: You can access and update your profile information through the app
- Delete Account: You can request account deletion by contacting support
- Location Services: You can disable location access in your device settings
- Push Notifications: You can manage notification preferences in your device settings
- Marketing Communications: You can opt out of promotional emails
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).
7. Children's Privacy
Naaabaaly is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we become aware that we have collected such information, we will delete it promptly.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of Naaabaaly after changes constitutes acceptance of the updated policy.